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Frequently Asked Questions

At Chairs Warehouse we make the process of selecting and buying your new chairs as easy as possible. However, you may still have questions about ordering. Here you can find answers to commonly asked questions. Of course, if you need any further information or advice then please don't hesitate to get in touch.

  • When will my order arrive?

    We use DPD for all our deliveries. On the morning of your delivery you will receive an email and SMS text (If you provided a mobile number at time of order) stating your 1 hour time slot for delivery. You will have the option to change date of delivery, leave in safe place, delivery to neighbour or deliver to a local store which includes many Halfords, Matlalan, Sainsburys, local chemists and convenience stores. A link to the Shop Finder is here:

    Below is a summary of all our delivery services.

    Free Delivery - Dispatch time and delivery time within 3 working days

    Next Working Day Delivery - Charged at just £4.95 per order. The cut off time for next day delivery is 12 noon. 

    Saturday Delivery - Charged at £9.95 per item. 

    Additional delivery charges will apply for Channel Islands, Isle Of Man, Isle Of Wight, Northern Ireland, Scilly Isles, Scottish Higlands and Isles.

    We can only of Next Working Day Delivery and Saturday Delivery to UK Mainland only.